<![CDATA[RSS catalogue e-business: news, views and tactics articles.]]> <![CDATA[catalogue e-business]]> <![CDATA[News roundup--Flying Brands, Home Retail Group financial results]]> <![CDATA[News roundup--card-not-present fraud down 19 percent, and more]]> <![CDATA[News roundup--Royal Mail and CWU reach agreement]]> <![CDATA[News roundup--Cath Kidston, N Brown, more]]> <![CDATA[February Catalogue Log]]> <![CDATA[News roundup--job losses at Express Gifts, more]]> <![CDATA[Welcome back, Jigsaw catalogue]]> <![CDATA[News roundup--Royal Mail licenses eBay data]]> <![CDATA[News roundup--Royal Mail, Pavers, Staples]]> <![CDATA[Combating customer churn]]> <![CDATA[Most popular posts January-February 2010 ]]> <![CDATA[News roundup--QVC sales up, best UK workplaces, more]]> <![CDATA[News roundup--Trutex, dotcom a decade on, more]]> <![CDATA[The who, when, and how much of cross-border shopping ]]> <![CDATA[Eastern Storage Equipment debuts catalogue]]> <![CDATA[Dissecting the Detox]]> <![CDATA[Five tips for a better b-to-b database]]> <![CDATA[Q&A with...Emma Howarth of MEandEM]]> <![CDATA[Movers and shakers--March issue]]> <![CDATA[Rave reviews]]> <![CDATA[Pause before you publish]]> <![CDATA[Online fashion on a global scale]]> <![CDATA[Sharpening up social skills]]> <![CDATA[Cotswold Company relaunches]]> <![CDATA[Thompson & Morgan buys fertiliser brand]]> <![CDATA[Keep it clean]]> <![CDATA[Segment and conquer]]> <![CDATA[Twenty practical performance and profit pillars]]> <![CDATA[Advice on a platter]]> <![CDATA[Euro secret-sales sites establish UK foothold]]> <![CDATA[Office depot reports sales decline]]> <![CDATA[Cross-Atlantic Insight in brief--the Gap, more]]> <![CDATA[Ask the expert--a domain dilemma]]> <![CDATA[Data-quality best practice]]> <![CDATA[Case in point: Wallace Sacks]]> <![CDATA[News roundup--Adili to delist, the Gap, Hayloft Plants, more]]> <![CDATA[The misery of grocery shopping ]]> <![CDATA[News roundup--Shop Direct, Habitat, more]]> <![CDATA[News roundup--ASA raps No Added Sugar, more]]> <![CDATA[Then and now: Glasses Direct]]> <![CDATA[News roundup--J Crew partners with Net-a-Porter, more]]> <![CDATA[News roundup--HearingDirect.com, Past Times, more]]> <![CDATA[News roundup--PPR, Secretsales.com]]> <![CDATA[News roundup--Ironmongery Direct, Kingfisher, Halfords, more]]> <![CDATA[News roundup--Thorntons, My-Wardrobe, more]]> <![CDATA[News roundup—Body Shop financials, more]]> <![CDATA[News roundup--Lush chief buys Mambo, New Look shelves IPO plans]]> <![CDATA[Reader’s Digest outlook uncertain ]]> <![CDATA[The Hut takes Zavvi to Europe]]> <![CDATA[Brits biggest spenders in Europe]]> <![CDATA[Bertelsmann exits Italian joint-venture ]]> <![CDATA[Yoox posts growth ]]> <![CDATA[Minimising email fail]]> <![CDATA[News roundup--CNP Professional, Ideal Shopping, Toast, more]]> <![CDATA[Smart Turnout develops its Britishness overseas]]> <![CDATA[Valentine’s email we heart: Graham and Green]]> <![CDATA[International M&A: 2009 in review]]> <![CDATA[News roundup--Findel Education, Cycle Xpress, more ]]> <![CDATA[News roundup--Halfords mulls Hobbycraft bid, more]]> <![CDATA[News roundup--January sales, People Tree, Yoox, and more]]> <![CDATA[News roundup--Figleaves and Ocado prepare to float, more]]> <![CDATA[Careless emails cost customers]]> <![CDATA[The January Catalogue Log]]> <![CDATA[News roundup--Adili suspends shares, the Hut to grow overseas, more]]> <![CDATA[News roundup--Thompson & Morgan buys Chempak]]> <![CDATA[Birthday blues]]> <![CDATA[Asda axes big-book catalogue ]]> <![CDATA[Retail’s new realities ]]> <![CDATA[Demon Tweeks moves into cycles, M and M tests phones]]> <![CDATA[Movers and shakers--February 2010]]> <![CDATA[Two businesses bought out, another one closes]]> <![CDATA[Hunting lost opportunities]]> <![CDATA[Grab ’em and shake ’em]]> <![CDATA[Q&A with...Sushil Raniga of Bees]]> <![CDATA[Buoyant Christmas ends 2009 on an unexpected high]]> <![CDATA[Editor's Note--February 2010]]> <![CDATA[John Lewis does it again]]> <![CDATA[News roundup--New Look IPO, Reader's Digest, and more]]> <![CDATA[Delivering expectations]]> <![CDATA[See for yourself]]> <![CDATA[VAT-freeze promos largely lukewarm]]> <![CDATA[Ideal acquires GardenBargains]]> <![CDATA[Payment processing services]]> <![CDATA[Creative that works]]> <![CDATA[Boden sizes for the States]]> <![CDATA[M and M to launch German-language site]]> <![CDATA[Oka focuses on expansion]]> <![CDATA[Rationalisation at Lands’ End]]> <![CDATA[Asos plans US debut, J Crew tipped for UK entry]]> <![CDATA[News roundup--Brits big spenders, Amazon financials]]> <![CDATA[Mamas & Papas secures funding for international growth]]> <![CDATA[Obituary Neil Davidson]]> <![CDATA[Case in point: Morleys of Bicester]]> <![CDATA[Case in point: White Stuff]]> <![CDATA[News roundup—Shop Direct redundancies, Ironmongery Centre debuts catalogue]]> <![CDATA[News roundup—Findel financials, January retail sales ]]> <![CDATA[News roundup—Pets at Home sold, more ]]> <![CDATA[News roundup—the end of the recession, more ]]> <![CDATA[Compare and contrast: Damart ]]> <![CDATA[News roundup—Argos, Firebox, Prezzybox, and more ]]> <![CDATA[News roundup—New Fat Face chief, plus Aurum, EthicalSuperstore, more]]> <![CDATA[News roundup--The Hut, eBay]]> <![CDATA[News roundup--J Crew, Laithwaites]]> <![CDATA[News roundup—Adili interim financials, more]]> <![CDATA[Idea to steal: outfit builders]]> <![CDATA[News roundup—M and M Direct, Asos, White Company, and more]]> <![CDATA[News roundup--Thorntons, Pets at Home]]> <![CDATA[News roundup--Argos, DSGi, Mothercare, and more]]> <![CDATA[News roundup--N Brown, Flying Brands, more]]> <![CDATA[Huh of the day: Inaccurate reflection]]> <![CDATA[News roundup—Handpicked Collection, Tesco, Ideal Shopping, more]]> <![CDATA[Hush quietly debuts customer magazine]]> <![CDATA[Save the Children scales back to boost sales]]> <![CDATA[Timscris launches own-label catalogue]]> <![CDATA[TP Toys acquires Muddy Puddles ]]> <![CDATA[Mail sale aims to pump up the volume]]> <![CDATA[Mascus localises its English-language sites]]> <![CDATA[Cross-Atlantic Insight in brief--12 January ]]> <![CDATA[Movers and shakers--January 2010]]> <![CDATA[News roundup—House of Fraser, Pets at Home, more ]]> <![CDATA[Editor's Note--January 2010]]> <![CDATA[Q&A with... David Gilbert of CultureLabel]]> <![CDATA[News roundup—Asda kills catalogue, Christmas boosts Cotton Traders]]> <![CDATA[Talking about your brand reputation]]> <![CDATA[Not hot on cold-related promos]]> <![CDATA[Hardly child’s play]]> <![CDATA[How well managed is your warehouse]]> <![CDATA[Tracking the trends]]> <![CDATA[Compare and contrast: Learning Resources]]> <![CDATA[Taking the pulse]]> <![CDATA[Angels and lifesavers]]> <![CDATA[Making contact]]> <![CDATA[News roundup—Borders, Hut Group, Amazon, and more]]> <![CDATA[News roundup--HDN buys DHL UK unit, plus M&S financials]]> <![CDATA[News roundup--better-than-expected Christmas for Next, more]]> <![CDATA[December Catalogue Log]]> <![CDATA[Most popular posts--December 2009]]> <![CDATA[News roundup—Ocado holiday sales, more]]> <![CDATA[News roundup--Ideal buys GardenBargains, Plastic Parts unveils new name, more]]> <![CDATA[News roundup--Pets at Home, Wesley Owen, more]]> <![CDATA[Click your support]]> <![CDATA[News roundup—John Lewis, Christmas discounts, and more ]]> <![CDATA[All the Rage this Christmas]]> <![CDATA[News roundup--The Entertainer, retail growth predictions]]> <![CDATA[News roundup—Smythson sold, plus Hotel Chocolat, Barker and Stonehouse, Lego ]]> <![CDATA[What's in a tweet]]> <![CDATA[Crystal-ball gazing: marketing trends for 2010]]> <![CDATA[Keeping up with the search evolution]]> <![CDATA[News roundup--Laura Ashley, La Redoute, and more]]> <![CDATA[Silly propping]]> <![CDATA[News roundup--Habitat sold, Christmas spending, more]]> <![CDATA[News roundup—Spicers, Interflora, John Lewis, more ]]> <![CDATA[Gifts I don't get]]> <![CDATA[What we learned from one day’s worth of pre-Christmas emails]]> <![CDATA[News roundup—PBR review, N Brown, more]]> <![CDATA[News roundup—Asos, JoJo Maman Bebe, more]]> <![CDATA[Six common email marketing mistakes--and how to fix them]]> <![CDATA[The key components of an effective ecommerce site: 2010 version]]> <![CDATA[News roundup—November sales results, Google upgrades, more]]> <![CDATA[Best of Insight 2009]]> <![CDATA[Best of Cross-Atlantic Insight 2009]]> <![CDATA[2009 in review]]> <![CDATA[Best of the blog 2009]]> <![CDATA[Mouser launches German-language catalogue]]> <![CDATA[Sears, JD Sports, David’s Bridal ship overseas]]> <![CDATA[Cross-Atlantic Insight in brief--8th December]]> <![CDATA[News roundup—Kitbag, Amazon, M&S, and more]]> <![CDATA[Blogs, break-ups, and dead sharks]]> <![CDATA[News roundup—New Look, Habitat, more]]> <![CDATA[Most popular posts--November 2009]]> <![CDATA[News roundup—Findel and Screwfix financials, plus Mouser, Ikea, and more]]> <![CDATA[It's a magical world, Hobbes...]]> <![CDATA[November Catalogue Log]]> <![CDATA[News roundup--first Cyber Monday reports, more]]> <![CDATA[By the numbers: Christmas 2009 edition]]> <![CDATA[News roundup--new Findel CEO, plus Mamas & Papas, Tesco, and more]]> <![CDATA[Why catalogues are like Marmite]]> <![CDATA[News roundup—Borders, Otto and more]]> <![CDATA[XX marks the spot]]> <![CDATA[News roundup—DSGi does better than expected, Borders on the brink]]> <![CDATA[News roundup—Redcats redundancies, plus French Connection, more]]> <![CDATA[Prepare for online age-verification legislation]]> <![CDATA[Ten warning signs of a failing business]]> <![CDATA[News roundup--PPR sell-off, Direct Golf growth]]> <![CDATA[Vive la difference]]> <![CDATA[Mothercare to test international websites]]> <![CDATA[News roundup—Cath Kidston, Woolies, Borders, and more]]> <![CDATA[Cross-Atlantic news in brief--Charles Tyrwhitt, Net-a-porter.com ]]> <![CDATA[La Tienda does go home again]]> <![CDATA[The big book isn't dead yet]]> <![CDATA[News roundup--Wesley Owen for sale, plus M&S and more ]]> <![CDATA[Huh of the day--Hyperdrug]]> <![CDATA[News roundup--Mothercare, Book Club Associates, Book Depository, more ]]> <![CDATA[Compare and contrast: L`Occitane]]> <![CDATA[Seven tactics to enhance your marketing email efforts]]> <![CDATA[Adapt to survive--three key elements]]> <![CDATA[News roundup—a Royal Mail fan, the Good Gifts Catalogue, more]]> <![CDATA[News roundup—Asos and Majestic Wines financials, plus Royal Mail, Woolies, more]]> <![CDATA[Striking while the iron's cold]]> <![CDATA[News roundup—Save the Children, Charles Tyrwhitt, PetMeds]]> <![CDATA[News roundup—Argos launches comparison site, Jo Malone hits the small screen]]> <![CDATA[Before you get social, get your product data in shape]]> <![CDATA[Comfort and joy]]> <![CDATA[Affinity and beyond]]> <![CDATA[Newly acquired Koodos 
to move upmarket]]> <![CDATA[Designer boutiques inspire catalogue design ]]> <![CDATA[Brady buys Welco]]> <![CDATA[Movers and shakers--November, December]]> <![CDATA[Special Focus--Delivery options]]> <![CDATA[News roundup—TP Toys buys Muddy Puddles, Cdiscount falls into administration, more ]]> <![CDATA[Carrying on amid the postal strike]]> <![CDATA[Forecasting the future]]> <![CDATA[Build confidence, not inventory]]> <![CDATA[Being okay is not okay. You must be remarkable]]> <![CDATA[Editor's note--November 2009]]> <![CDATA[A few missing pieces]]> <![CDATA[Function Junction]]> <![CDATA[Q&A with... Nick Gibbens of Wickedelic Lingerie]]> <![CDATA[Don't go postal]]> <![CDATA[Peak performance]]> <![CDATA[The October Catalogue Log]]> <![CDATA[Five easy pieces]]> <![CDATA[Learning from the downturn]]> <![CDATA[Nordstrom goes global online]]> <![CDATA[Buy.com says hello, Europe]]> <![CDATA[News roundup—Aurum, Next, Play.com, and more]]> <![CDATA[Otto buys Quelle Russia, other Quelle brands]]> <![CDATA[Systems advice for international expansion]]> <![CDATA[EU still falls short on cross-border ecommerce]]> <![CDATA[Cross-Atlantic Insight in brief--10.11.09]]> <![CDATA[News roundup—postal strikes cancelled, Otto buys Quelle Russia, more]]> <![CDATA[Call for an intervention]]> <![CDATA[News roundup--retail role models, more]]> <![CDATA[News roundup--M&S, Next, White Stuff financials]]> <![CDATA[Book learning]]> <![CDATA[Simplify gift-giving for online shoppers]]> <![CDATA[Four ways to use geolocation to prevent online fraud]]> <![CDATA[News roundup—postal strikes hurting etailers, more]]> <![CDATA[News roundup—more postal strikes, Quelle crashes, more]]> <![CDATA[Most popular posts--October]]> <![CDATA[News roundup--30th October 2009]]> <![CDATA[News roundup—29th October 2009]]> <![CDATA[CWU warns of more strikes to come]]> <![CDATA[News roundup--28th October 2009]]> <![CDATA[The three stages of global ecommerce]]> <![CDATA[Pearls of global wisdom from ECMOD 2009]]> <![CDATA[News roundup--27th October 2009 ]]> <![CDATA[Auf wiedersehen, Quelle]]> <![CDATA[Having your say: a reader responds]]> <![CDATA[Cross-Atlantic Insight in brief]]> <![CDATA[Season's e-greetings]]> <![CDATA[News roundup--26th October 2009]]> <![CDATA[The good, the bad, and the huh]]> <![CDATA[News roundup—21st October 2009 ]]> <![CDATA[Delivering info about deliveries, take two]]> <![CDATA[What you need to know about protecting your intellectual property]]> <![CDATA[Best practice for online checkout]]> <![CDATA[News roundup--20th October 2009 ]]> <![CDATA[News roundup--19th October 2009 ]]> <![CDATA[News roundup--16th October 2009]]> <![CDATA[News roundup--15th October 2009 ]]> <![CDATA[News roundup--14th October 2009]]> <![CDATA[Quick ecommerce takeaways from Amy Africa]]> <![CDATA[Which is the tail and which is the dog]]> <![CDATA[News roundup--12th October 2009 ]]> <![CDATA[News roundup—8th October 2009 ]]> <![CDATA[Catalogue Exchange - ECMOD Supplier of the Year winners announced ]]> <![CDATA[New and improved websites: who’s doing what ]]> <![CDATA[Word power]]> <![CDATA[N Brown gets High & Mighty]]> <![CDATA[Social retail: hunters, gatherers, and collaborators]]> <![CDATA[Taking measure]]> <![CDATA[Conversational catalogues]]> <![CDATA[Plan don't plunge]]> <![CDATA[101 questions you may want to ask--part 5]]> <![CDATA[All for one]]> <![CDATA[ Recession gets the party started ]]> <![CDATA[Duo done good]]> <![CDATA[ Outlet section debuts on eBay ]]> <![CDATA[Next sets sights on US and Germany, Littlewoods lands on the Continent ]]> <![CDATA[QVC doubles storage capacity at distribution centre]]> <![CDATA[Q&A with... Richard Davies of Hattons Model Railways]]> <![CDATA[Watch and share]]> <![CDATA[Editor's note--October 2009]]> <![CDATA[Cross-Atlantic Insight--IC Companys launches pan-european sites]]> <![CDATA[By the numbers: wired Europe]]> <![CDATA[Ireland readies national postcode system]]> <![CDATA[Asos reaps one-quarter of sales from abroad]]> <![CDATA[News roundup—5th October 2009]]> <![CDATA[Catalogue Exchange elects new board members ]]> <![CDATA[Fulfilment and distribution glossary]]> <![CDATA[ News roundup—2nd October 2009]]> <![CDATA[News roundup—1st October 2009]]> <![CDATA[News roundup—30th September 2009]]> <![CDATA[The skinny on audio mining]]> <![CDATA[News roundup—25th September 2009]]> <![CDATA[News roundup--24th September 2009 ]]> <![CDATA[News roundup—23rd September 2009]]> <![CDATA[Get your comparison-shopping strategy ready for Christmas]]> <![CDATA[Going mobile: four tips to help you prepare for m-commerce]]> <![CDATA[International Dance Supplies prepares for US debut ]]> <![CDATA[News roundup—22nd September 2009]]> <![CDATA[News roundup—21st September 2009]]> <![CDATA[News roundup—18th September 2009]]> <![CDATA[News roundup—17th September 2009]]> <![CDATA[Eight key metrics for email marketing]]> <![CDATA[News roundup—16th September 2009]]> <![CDATA[Improving service while increasing sales ]]> <![CDATA[Catalogue Exchange - ECMOD Supplier of the Year shortlist announced]]> <![CDATA[News roundup—15th September 2009]]> <![CDATA[News roundup--14th September 2009]]> <![CDATA[News roundup--11th September 2009]]> <![CDATA[International expansion top of retailers’ to-do lists ]]> <![CDATA[Five key factors for successful online globalisation]]> <![CDATA[Service gripes vary by country]]> <![CDATA[Get your website up to speed]]> <![CDATA[Cross-Atlantic Insight in brief]]> <![CDATA[Topshop expands global reach ]]> <![CDATA[Clean and lean]]> <![CDATA[Everything you wanted to know about IT]]> <![CDATA[Q&A with…Lula Braithwaite of LoveLula.com]]> <![CDATA[No more traffic jams]]> <![CDATA[Time for warehouse tech]]> <![CDATA[Editor's note--September 2009]]> <![CDATA[Check and check again]]> <![CDATA[Sowing content, reaping sales]]> <![CDATA[Ryman puts multichannel at core]]> <![CDATA[Turnaround takes effect at Flying Brands]]> <![CDATA[Swabey invests in white-label wine business]]> <![CDATA[Findel raises equity and announces cost-cutting plans]]> <![CDATA[Movers and shakers--September 2009]]> <![CDATA[Nauticalia and Beken partner for calendar distribution]]> <![CDATA[Is a Royal Mail VAT refund in your future]]> <![CDATA[All change at Adili]]> <![CDATA[No more excuses: segment your email files]]> <![CDATA[Ten tips for affordable usability testing]]> <![CDATA[Make negative feedback work for you ]]> <![CDATA[Five tips for better email testing]]> <![CDATA[Five quick tips for more-effective loyalty programmes ]]> <![CDATA[Ho ho ho: Best practice for holiday email marketing]]> <![CDATA[In offers we trust: five tips for more-effective promotions]]> <![CDATA[The layman’s guide to improving email deliverability]]> <![CDATA[Nine tips to becoming social-media savvy ]]> <![CDATA[Do you speak SEO]]> <![CDATA[One policy doesn’t fit all]]> <![CDATA[Improving the value of your house file]]> <![CDATA[Mapping the customer journey]]> <![CDATA[Becoming a social-media socialite]]> <![CDATA[Multiples are merrier]]> <![CDATA[Q&A with… Rachel Perrett of Frock]]> <![CDATA[Getting engaged: the rise of the customer magazine]]> <![CDATA[The leaky bucket]]> <![CDATA[Catalogue Exchange and Abacus reach co-op agreement]]> <![CDATA[M&A watch: Compton & Woodhouse, Borders, Ondrives, and Amazon]]> <![CDATA[Online fashion still a bright spot]]> <![CDATA[Direct sellers try to buy loyalty]]> <![CDATA[Barloworld adds another channel]]> <![CDATA[IDS founder wins First Women Award]]> <![CDATA[Movers and shakers--August 2009]]> <![CDATA[In sync. How to coordinate marketing and outbound sales]]> <![CDATA[Editor's note--August 2009]]> <![CDATA[Wandering through Nomads]]> <![CDATA[A publishing system with ooh-la-la]]> <![CDATA[Creatives and data analysts: bridging the gap ]]> <![CDATA[Cut the cost of your paid-search efforts ]]> <![CDATA[One platform, multiple markets]]> <![CDATA[Another Four P’s of Marketing]]> <![CDATA[Five tips for better tweeting]]> <![CDATA[Pump up the volume of your email subject lines ]]> <![CDATA[News roundup—14th July 2009]]> <![CDATA[News roundup--13th July 2009]]> <![CDATA[News roundup—13th July 2009]]> <![CDATA[News roundup—10th July 2009]]> <![CDATA[Seven principles of a stellar online customer experience]]> <![CDATA[News roundup—9th July 2009]]> <![CDATA[News roundup—8th July 2009]]> <![CDATA[Analyse your way to better email response]]> <![CDATA[FGH folds its Montage catalogue]]> <![CDATA[Temptations acquires Purple Pleasures]]> <![CDATA[Homecraft Rolyan acquires Mobilis, changes name]]> <![CDATA[News roundup—7th July 2009]]> <![CDATA[Findel’s cash crisis]]> <![CDATA[Very big rebrand for Littlewoods Direct]]> <![CDATA[News roundup—6th July 2009]]> <![CDATA[Networking the social-media maze]]> <![CDATA[Waste not, want not--part 3]]> <![CDATA[In praise of LTV]]> <![CDATA[Signs of success]]> <![CDATA[Deliverability, subject lines, and testing]]> <![CDATA[101 questions you may want to ask--Part 4]]> <![CDATA[Editor's note--July 2009]]> <![CDATA[Paper chase]]> <![CDATA[Socialising SEO]]> <![CDATA[Five good reasons to buy a business in a downturn]]> <![CDATA[A robust look at a robust direct commerce solution]]> <![CDATA[Q&A with…James Hart of Asos]]> <![CDATA[Easy email wins]]> <![CDATA[News roundup—2nd July 2009]]> <![CDATA[News roundup—1st July 2009]]> <![CDATA[Listen, respond, and increase email deliverability ]]> <![CDATA[Good customer or bad customer?]]> <![CDATA[News roundup—30th June 2009]]> <![CDATA[News roundup—29th June 2009]]> <![CDATA[News roundup—26th June 2009]]> <![CDATA[News roundup—25th June 2009]]> <![CDATA[News roundup—24th June 2009]]> <![CDATA[Nine tips for more-productive affiliate marketing ]]> <![CDATA[ECRM and the power of engagement ]]> <![CDATA[News roundup—22nd June 2009]]> <![CDATA[News roundup—19th June 2009]]> <![CDATA[Getting engaged to—and with—your market]]> <![CDATA[News roundup—18th June 2009]]> <![CDATA[News roundup—17th June 2009]]> <![CDATA[How to make rich media even richer]]> <![CDATA[News roundup—16th June 2009]]> <![CDATA[News roundup—15th June 2009]]> <![CDATA[News roundup—12th June 2009]]> <![CDATA[News roundup—11th June 2009]]> <![CDATA[News roundup—10th June 2009]]> <![CDATA[How to maximise your Google PPC campaigns ]]> <![CDATA[Getting started with social media]]> <![CDATA[By the numbers--Insight 43]]> <![CDATA[Ten tips to keep your IT security costs down]]> <![CDATA[News roundup—9th June 2009]]> <![CDATA[By the numbers]]> <![CDATA[Arcandor files for insolvency]]> <![CDATA[Quick pointers for better email marketing]]> <![CDATA[News roundup—8th June 2009]]> <![CDATA[News roundup—5th June 2009]]> <![CDATA[News roundup—4th June 2009]]> <![CDATA[News roundup—3rd June 2009]]> <![CDATA[News roundup—2nd June 2009]]> <![CDATA[News roundup—1st June 2009]]> <![CDATA[Grow your own green shoots]]> <![CDATA[Diversify or die]]> <![CDATA[Back from administration: EBTM, 247electrical, Empire Direct]]> <![CDATA[MindWare exits UK]]> <![CDATA[Southern Co-operative enters home shopping market with Xest]]> <![CDATA[Readers’ Union phases out book clubs]]> <![CDATA[Retailers look for growth overseas]]> <![CDATA[Craghoppers steps up marketing activity]]> <![CDATA[Scotts & Co buys Bloom]]> <![CDATA[3D Secure--whose house needs ordering?]]> <![CDATA[Cut through the geek speak]]> <![CDATA[Profiting from your call centre]]> <![CDATA[Editor's note--June 2009]]> <![CDATA[Built for engineers, not for robots]]> <![CDATA[Helping customers help themselves]]> <![CDATA[Have you tried going naked]]> <![CDATA[Q&A with...Tom Marshall of Asco ]]> <![CDATA[Money, that’s what I want]]> <![CDATA[The lifeblood of your business]]> <![CDATA[A more efficient supply chain]]> <![CDATA[News roundup—29th May 2009]]> <![CDATA[News roundup—28th May 2009]]> <![CDATA[News roundup—27th May 2009]]> <![CDATA[What you need to know about cultivating inbound links]]> <![CDATA[The case for interaction analytics]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—26th May 2009]]> <![CDATA[Email deliverability: behaviours, policies, and procedures]]> <![CDATA[Have you ever been experienced?]]> <![CDATA[News roundup—22nd May 2009]]> <![CDATA[News roundup—21st May 2009]]> <![CDATA[News roundup—20th May 2009]]> <![CDATA[News roundup—19th May 2009]]> <![CDATA[News roundup—18th May 2009]]> <![CDATA[News roundup—15th May 2009]]> <![CDATA[News roundup—14th May 2009]]> <![CDATA[News roundup—13th May 2009]]> <![CDATA[News roundup—12th May 2009]]> <![CDATA[Seven tips for improving your email design]]> <![CDATA[A quick checklist for reducing cart abandonment]]> <![CDATA[The beginner’s guide to online lead generation]]> <![CDATA[Getting the best from BI technology]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—11th May 2009]]> <![CDATA[Catalogue Hotspots]]> <![CDATA[News roundup—8th May 2009]]> <![CDATA[News roundup—6th May 2009]]> <![CDATA[News roundup—5th May 2009]]> <![CDATA[Online merchants still unsure about 3D Secure]]> <![CDATA[Editor's note--May 2009]]> <![CDATA[Passport to Europe]]> <![CDATA[Off the page, on to your house file]]> <![CDATA[Performance management best practice]]> <![CDATA[PAS 2020 and Sustainable Mail]]> <![CDATA[Using user-generated content]]> <![CDATA[Critical space]]> <![CDATA[101 questions you may want to ask--part 3]]> <![CDATA[Give ’em a hand]]> <![CDATA[Q&A with... Sylvia Hopwood of The Recycle Works]]> <![CDATA[Second comes in first]]> <![CDATA[Findel sells Letterbox, closes Cotswold Company]]> <![CDATA[M&A watch: three deals in one week]]> <![CDATA[News roundup—1st May 2009]]> <![CDATA[JD Sports, Ted Baker launch discount sites]]> <![CDATA[RNLI catalogue on hiatus]]> <![CDATA[News roundup—30th April 2009]]> <![CDATA[News roundup—29th April 2009]]> <![CDATA[Details that can refresh your emails]]> <![CDATA[Eleven easy ideas for a better ecommerce site]]> <![CDATA[The beginner’s guide to getting the most from list rentals]]> <![CDATA[News roundup—28th April 2009]]> <![CDATA[Before making staff redundant, try these cost-cutting tips]]> <![CDATA[News roundup—27th April 2009]]> <![CDATA[News roundup—23rd April 2009]]> <![CDATA[News roundup—22nd April 2009]]> <![CDATA[News roundup—21st April 2009]]> <![CDATA[News roundup—20th April 2009]]> <![CDATA[News roundup--17th April 2009]]> <![CDATA[News roundup--16th April 2009]]> <![CDATA[By the numbers]]> <![CDATA[Seven questions and answers about data match-backs]]> <![CDATA[Using content to create sales]]> <![CDATA[Profiting from online bells and whistles]]> <![CDATA[News roundup--14th April 2009]]> <![CDATA[News roundup—9th April 2009]]> <![CDATA[News roundup—8th April 2009]]> <![CDATA[News roundup—7th April 2009]]> <![CDATA[News roundup—6th April 2009]]> <![CDATA[Live from the Cat X Factor: quick tips from Amy Africa]]> <![CDATA[Live from the Cat X Factor: the latest SEO best practice]]> <![CDATA[Warehouse automation--yea or nay]]> <![CDATA[Revamp and review]]> <![CDATA[Waste not, want not--part 2]]> <![CDATA[Q&A with... Matthew Moulding of The Hut Group]]> <![CDATA[Another option]]> <![CDATA[The three I’s]]> <![CDATA[ASA it were]]> <![CDATA[Step by step]]> <![CDATA[Vive la bump!]]> <![CDATA[Supply chain reaction]]> <![CDATA[Editor's note--April 2009]]> <![CDATA[News roundup—3rd April 2009]]> <![CDATA[Findel shuts down Cotswold Company and Letterbox]]> <![CDATA[Belle Maison exclusively b-to-c]]> <![CDATA[Webtogs goes multinational, multichannel]]> <![CDATA[Box 2 expands by going smaller]]> <![CDATA[New CEO takes helm at Flying Brands as profits tumble]]> <![CDATA[Two retailers bought out, two more collapse]]> <![CDATA[News roundup—31st March 2009]]> <![CDATA[What to look for when choosing an SEO agency]]> <![CDATA[Buying or renting data? Read this first]]> <![CDATA[Learning from history: Christmas spending reviewed]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—30th March 2009]]> <![CDATA[News roundup—27th March 2009]]> <![CDATA[News roundup—26th March 2009]]> <![CDATA[News roundup—25th March 2009]]> <![CDATA[News roundup—24th March 2009]]> <![CDATA[News roundup—23rd March 2009]]> <![CDATA[News roundup—20th March 2009]]> <![CDATA[News roundup—19th March 2009]]> <![CDATA[News roundup—18th March 2009]]> <![CDATA[News roundup—17th March 2009]]> <![CDATA[Yes, you can grow—even in a recession]]> <![CDATA[Telltale signs of ecommerce fraud]]> <![CDATA[Making PAS 2020 work]]> <![CDATA[The benefits of binary file forecasting]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—16th March 2009]]> <![CDATA[News roundup—13th March 2009]]> <![CDATA[News roundup—12th March 2009]]> <![CDATA[News roundup—11th March 2009]]> <![CDATA[News roundup—10th March 2009]]> <![CDATA[News roundup—9th March 2009]]> <![CDATA[News roundup—6th March 2009]]> <![CDATA[News roundup—5th March 2009]]> <![CDATA[News roundup—3rd March 2009]]> <![CDATA[The five phases of business failure—and three options for survival]]> <![CDATA[Nine ways to boost your paid-search ROI]]> <![CDATA[The crux of customer experience]]> should be the focus of our business: the customer. After all, if we lose sight of the customer, and what he wants from our company, we will ultimately lose the customer himself. ]]> <![CDATA[Web analytics shopping list]]> <![CDATA[ Ask the experts: A call for metrics]]> <![CDATA[News roundup—2nd March 2009]]> <![CDATA[Survival of the fittest]]> <![CDATA[Cataloguers caught out by advertising watchdog]]> <![CDATA[Cath Kidston switches to magalogue]]> <![CDATA[Cox & Cox takes Cowboys and Cupcakes]]> <![CDATA[Shop Direct to resurrect Woolworths]]> <![CDATA[Pentland launches ecommerce sites for Speedo, other brands]]> <![CDATA[Editor's note--March 2009]]> <![CDATA[Top ten tips for writing copy]]> <![CDATA[Time for a redesign]]> <![CDATA[PA-DSS must not be ignored]]> <![CDATA[Customer service in a recession]]> <![CDATA[A bit more support]]> <![CDATA[Q&A with...Lucy MacLean of Inverawe Smokehouses]]> <![CDATA[Copy and the credit crunch]]> <![CDATA[Doormat appeal]]> <![CDATA[Keys to performance]]> <![CDATA[Time for a spring clean]]> <![CDATA[Beware the lure of the send button]]> <![CDATA[Plan in hand]]> <![CDATA[News roundup—27th February 2009]]> <![CDATA[News roundup—26th February 2009]]> <![CDATA[News roundup—25th February 2009]]> <![CDATA[News roundup—23rd February 2009]]> <![CDATA[News roundup—20th February 2009]]> <![CDATA[News roundup—19th February 2009]]> <![CDATA[News roundup—18th February 2009]]> <![CDATA[News roundup—17th February 2009]]> <![CDATA[Crafting a more-effective enewsletter]]> <![CDATA[Getting customers to love your team]]> <![CDATA[News roundup—16th February 2009]]> <![CDATA[News roundup—13th February 2009]]> <![CDATA[News roundup—12th February 2009]]> <![CDATA[News roundup—11th February 2009]]> <![CDATA[Online marketing glossary]]> <![CDATA[News roundup—10th February 2009]]> <![CDATA[News roundup—9th February 2009]]> <![CDATA[Site accessibility for all]]> <![CDATA[News roundup—6th February 2009]]> <![CDATA[News roundup—5th February 2009]]> <![CDATA[News roundup—4th February 2009]]> <![CDATA[News roundup—3rd February 2009]]> <![CDATA[Ten tips for reducing click fraud]]> <![CDATA[Search, browse, buy]]> <![CDATA[Market share equals survival]]> <![CDATA[News roundup—2nd February 2009]]> <![CDATA[Direct sellers defy the downturn]]> <![CDATA[Freemans Grattan proposes “significant” redundancies]]> <![CDATA[Booksellers turn a new leaf]]> <![CDATA[MBO at Virgin Vie at Home]]> <![CDATA[Coopers of Stortford expands offering with acquisition]]> <![CDATA[Electrocomponents, Dell implement cost-cutting moves]]> <![CDATA[List and data glossary]]> <![CDATA[All in the delivery]]> <![CDATA[Editor's note--February 2009]]> <![CDATA[Is this site cricket]]> <![CDATA[Q&A with...Richard Longhurst of LoveHoney]]> <![CDATA[A call for service]]> <![CDATA[Extend creativity to delivery]]> <![CDATA[Say no to devolution]]> <![CDATA[Don’t let them go]]> <![CDATA[Oh, do cheer up]]> <![CDATA[Surviving the browser wars]]> <![CDATA[Value-added only, please]]> <![CDATA[News roundup—30th January 2009]]> <![CDATA[News roundup—29th January 2009]]> <![CDATA[News roundup—28th January 2009]]> <![CDATA[News roundup—27th January 2009]]> <![CDATA[News roundup—26th January 2009]]> <![CDATA[News roundup—23rd January 2009]]> <![CDATA[News roundup—22nd January 2009]]> <![CDATA[News roundup—21st January 2009]]> <![CDATA[News roundup—20th January 2009]]> <![CDATA[Five ways to detect online fraud]]> <![CDATA[The components of a user-friendly website]]> <![CDATA[Profitable personalisation]]> <![CDATA[Get <i>your</i> company’s story out there]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—19th January 2009]]> <![CDATA[News roundup—16th January 2009]]> <![CDATA[News roundup—15th January 2009]]> <![CDATA[EBags exits UK]]> <![CDATA[Cdiscount seeking UK bargain hunters]]> <![CDATA[Wonderland to get the party started in the US]]> <![CDATA[Henry Schein acquires three European businesses]]> <![CDATA[International news in brief]]> <![CDATA[News roundup—14th January 2009]]> <![CDATA[Freemans Grattan proposes “significant” redundancies]]> <![CDATA[News roundup—13th January 2009]]> <![CDATA[We hereby resolve…]]> <![CDATA[Border patrol: UK merchants expand overseas]]> <![CDATA[Battle Orders makes a retreat]]> <![CDATA[Report confirms Royal Mail status quo is “untenable”]]> <![CDATA[The Pier collapses]]> <![CDATA[Party business celebrates new site]]> <![CDATA[News roundup—12th January 2009]]> <![CDATA[Q&A with... Tara Ryan of Joules]]> <![CDATA[101 questions you may want to ask--part 2]]> <![CDATA[Waste not, want not--part 1]]> <![CDATA[Anyone for PIM]]> <![CDATA[Selling socially]]> <![CDATA[Defensive direct marketing]]> <![CDATA[Whip your house file into shape]]> <![CDATA[Uniformly underwhelming]]> <![CDATA[Interflora sues over trademark bidding]]> <![CDATA[News roundup—9th January 2009]]> <![CDATA[News roundup—8th January 2009]]> <![CDATA[News roundup—7th January 2009]]> <![CDATA[Ten tips for managing risk in a recession]]> <![CDATA[How to capitalise on key consumer trends]]> <![CDATA[Seven ways to cut printing costs]]> <![CDATA[Credit crunch will expose e-laggards]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—6th January 2009]]> <![CDATA[News roundup—5th January 2009]]> <![CDATA[Really useful analytics]]> <![CDATA[A fair assessment]]> <![CDATA[News roundup—2nd January 2009]]> <![CDATA[The year in review]]> <![CDATA[By the numbers: Christmas edition]]> <![CDATA[News roundup—18th December 2008]]> <![CDATA[VAT reduction triggers flurry of promotional activity]]> <![CDATA[Who’s willing to buy and sell in a foreign language?]]> <![CDATA[News roundup—17th December 2008]]> <![CDATA[Asos delivers stellar performance]]> <![CDATA[The economy and the life of squirrels]]> <![CDATA[Three steps to better returns processing]]> <![CDATA[Channelling the supply chain]]> <![CDATA[Speaking out for voice-directed operations]]> <![CDATA[Go, team!]]> <![CDATA[Up with people]]> <![CDATA[Maginus makes a quantum leap]]> <![CDATA[Q&A with... Laura Fowler of Monster Parties]]> <![CDATA[Sizing up business]]> <![CDATA[News roundup—10th December 2008]]> <![CDATA[Improve your data quality, step by step]]> <![CDATA[Tomorrow’s marketing trends today]]> <![CDATA[Ten tips for a cleaner redundancy process]]> <![CDATA[How to better manage your working capital]]> <![CDATA[Ask the experts: Time for a creative change?]]> <![CDATA[Little to wag about]]> <![CDATA[Labour intensive]]> <![CDATA[Global holiday fun facts]]> <![CDATA[Clas Ohlson opens UK store, preps catalogue]]> <![CDATA[Home pages for the holidays]]> <![CDATA[UK outspends US online]]> <![CDATA[Cataloguers come to grips with vat reduction]]> <![CDATA[Seven steps to long-term email success]]> <![CDATA[Taking the temperature of your business]]> <![CDATA[What’s new in web analytics]]> <![CDATA[It’s not too late—seven (more) tips for Christmas ecommerce]]> <![CDATA[A closer look: Print is still powerful]]> <![CDATA[Bright future for Rosie Nieper]]> <![CDATA[101 questions you may want to ask--Part 1]]> <![CDATA[Your catalogue is in the email]]> <![CDATA[Avoid writing 19th-century copy]]> <![CDATA[All aboard!]]> <![CDATA[Editor's note--late November 2008]]> <![CDATA[More than words]]> <![CDATA[Warming to Wool Overs]]> <![CDATA[Ten ways to improve deliverability]]> <![CDATA[Considering coregistration]]> <![CDATA[Steering Demon Tweeks]]> <![CDATA[Channel-crossing calculations]]> <![CDATA[Actions speak louder]]> <![CDATA[Q&A with... Nick Glynne of Easycom]]> <![CDATA[We are the world]]> <![CDATA[James Bidwell named managing director of Anthropologie Europe]]> <![CDATA[Email marketing drives online retail growth]]> <![CDATA[Three keys to lifting site conversion rates]]> <![CDATA[Ten simple tips to keep online sales humming]]> <![CDATA[“Make do and mend” strategies for your business]]> <![CDATA[News roundup—11th November 2008]]> <![CDATA[News roundup—10th November 2008]]> <![CDATA[Beyond quantity to quality]]> <![CDATA[Adding a “v” to ecommerce]]> <![CDATA[Mothercare gets social in the US, India]]> <![CDATA[European ecommerce: one size doesn’t fit all]]> <![CDATA[News roundup—6th November 2008]]> <![CDATA[Eight areas to focus on when localising websites]]> <![CDATA[Tips for recruiting and retaining call centre staff]]> <![CDATA[Ask the experts: Getting down to business-to-business]]> <![CDATA[How email can salvage abandoned shopping carts]]> <![CDATA[Twelve tips for avoiding fraud at Christmas]]> <![CDATA[How to build an effective online customer community]]> <![CDATA[The importance of offline marketing]]> <![CDATA[Don’t get lost in translation]]> <![CDATA[EU Proposes Simplified Ecommerce Laws]]> <![CDATA[eBid Takes on eBay]]> <![CDATA[Ask the experts: Lost in translation]]> <![CDATA[Boden Update: Strong in US, Growing in Germany]]> <![CDATA[Time is right for Christopher Ward’s US expansion]]> <![CDATA[ECMOD wrap-up: building a better merch plan]]> <![CDATA[ECMOD wrap-up: actionable website analytics]]> <![CDATA[ECMOD wrap-up: adding retail to the mix]]> <![CDATA[ECMOD wrap-up: online-attack triage]]> <![CDATA[A closer look: Office suppliers working harder for the money]]> <![CDATA[News roundup—6th October]]> <![CDATA[News roundup—3rd September 2008]]> <![CDATA[Best practice for SEO]]> <![CDATA[Ten tips for improved email deliverability]]> <![CDATA[Softening the blow of staff redundancies]]> <![CDATA[Cross-channel integration: more than web and store]]> <![CDATA[TM Lewin takes its website global]]> <![CDATA[Cotswold Company springs for an autumn spruce-up]]> <![CDATA[News roundup—18th September 2008]]> <![CDATA[News roundup—17th September 2008]]> <![CDATA[News roundup—16th September 2008]]> <![CDATA[Five ecommerce tactics proven to boost holiday sales]]> <![CDATA[Maximising on-site search—for Christmas and beyond]]> <![CDATA[Educating b-to-b buyers before the sale]]> <![CDATA[Tips for assessing and managing your carbon footprint]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—15th September 2008]]> <![CDATA[News roundup—12th September 2008]]> <![CDATA[News roundup—11th September 2008]]> <![CDATA[Nearly half of shoppers at UK sites not from UK]]> <![CDATA[MindWare relaunching UK operations]]> <![CDATA[News roundup—10th September 2008]]> <![CDATA[News roundup—8th September 2008]]> <![CDATA[News roundup—4th September 2008]]> <![CDATA[Reaping Christmas rewards from comparison-shopping sites]]> <![CDATA[Building a better email subject line]]> <![CDATA[Six suggestions for more-profitable online payments]]> <![CDATA[Outsourcing IT overseas? Read this first]]> <![CDATA[By the numbers]]> <![CDATA[ Ask the experts: Direct despatch directives]]> <![CDATA[News roundup—1st September 2008]]> <![CDATA[News roundup—29th August 2008]]> <![CDATA[News roundup—28th August 2008]]> <![CDATA[News roundup—26th August 2008]]> <![CDATA[News roundup—22nd August 2008]]> <![CDATA[News roundup—20th August 2008]]> <![CDATA[Prep your site for the holiday season]]> <![CDATA[Three habits of highly ineffective databases—and how to fix them]]> <![CDATA[Data protection and behavioural analysis solutions]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—19th August 2008]]> <![CDATA[How to prosper in uncertain times]]> <![CDATA[News roundup—15th August 2008]]> <![CDATA[News roundup—13th August 2008]]> <![CDATA[News roundup—12th August 2008]]> <![CDATA[News roundup—11th August 2008]]> <![CDATA[News roundup—8th August 2008]]> <![CDATA[News roundup—7th August 2008]]> <![CDATA[News roundup—5th August 2008]]> <![CDATA[ShopStyle ready for UK launch]]> <![CDATA[The five components of CRM success]]> <![CDATA[Marketing in a downturn: 12 tips]]> <![CDATA[How to make your affiliates work for you]]> <![CDATA[Searching through a recession]]> <![CDATA[By the numbers]]> <![CDATA[Ask the experts: Build or buy on a budget]]> <![CDATA[Presale consult]]> <![CDATA[Halfords.com gears up for web 2.0]]> <![CDATA[ProCook rescued from administration]]> <![CDATA[News roundup—4th August 2008]]> <![CDATA[A closer look: Vegging out]]> <![CDATA[Greetings Direct bids goodbye]]> <![CDATA[Glasses Direct sees eye to eye with OK! publisher]]> <![CDATA[Otto relaunches Freemans, tackles customer debt]]> <![CDATA[Learning to crawl Flash]]> <![CDATA[Goldshield wins SFO case]]> <![CDATA[News roundup—1st August 2008]]> <![CDATA[News roundup—31st July 2008]]> <![CDATA[News roundup—30th July 2008]]> <![CDATA[News roundup—29th July 2008]]> <![CDATA[News roundup—28th July 2008]]> <![CDATA[News roundup—25th July 2008]]> <![CDATA[News roundup—24th July 2008]]> <![CDATA[News roundup—23rd July 2008]]> <![CDATA[News roundup—22nd July 2008]]> <![CDATA[Five steps to a cleaner email list]]> <![CDATA[Polish your aim with trigger marketing]]> <![CDATA[Customer reviews and site search: a beautiful relationship]]> <![CDATA[Merchandising: Speeding up the slow boat from China]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—21st July 2008]]> <![CDATA[News roundup—18th July 2008]]> <![CDATA[News roundup—17th July 2008]]> <![CDATA[News roundup—16th July 2008]]> <![CDATA[News roundup—14th July 2008]]> <![CDATA[The public domain]]> <![CDATA[Another stellar fiscal year for Asos]]> <![CDATA[N Brown eyes Germany for further growth]]> <![CDATA[Shop Direct investing £16 million in ads]]> <![CDATA[Parcelnet acquires TNT Post courier business]]> <![CDATA[Cheers and jeers for plant mailers]]> <![CDATA[Jobs to go as Direct Wines moves call centre]]> <![CDATA[Growth keeps International Dance Supplies on its toes]]> <![CDATA[BRC merges with MOTA]]> <![CDATA[Mothercare, ELC to mail cobranded enewsletter]]> <![CDATA[ProCook calls in administrators]]> <![CDATA[Breaking down borders]]> <![CDATA[Conference coverage: Clicking into place]]> <![CDATA[News roundup—10th July 2008]]> <![CDATA[Back-end improvements for front-end success]]> <![CDATA[Mainstream adopts multichannel ]]> <![CDATA[Seven marketing tips to help the tough get going]]> <![CDATA[The case for intelligent automated pricing]]> <![CDATA[By the numbers]]> <![CDATA[Ask the experts: Managing the production process]]> <![CDATA[Coopers of Stortford set for retail expansion]]> <![CDATA[News roundup—2nd July 2008]]> <![CDATA[News roundup—1st July 2008]]> <![CDATA[Bridging the channels]]> <![CDATA[Five tips to keep your website running smoothly during the peak season]]> <![CDATA[News roundup—30th June 2008]]> <![CDATA[Tis the season for a well-crafted plan]]> <![CDATA[Checking your back-office list]]> <![CDATA[Stocking fillers: A sackful of website features and promotions to add to your seasonal offering]]> <![CDATA[Mix and match: Make sure your business is ready for a cross-channel Christmas]]> <![CDATA[No more scary experiences]]> <![CDATA[Shoring up the systems: How a WMS can help you meet holiday demand]]> <![CDATA[News roundup—27th June 2008]]> <![CDATA[News roundup—26th June 2008]]> <![CDATA[News roundup—24th June 2008]]> <![CDATA[By the numbers]]> <![CDATA[The real cost of a security breach]]> <![CDATA[From high street to world wide web]]> <![CDATA[Five tips for telling a better marketing story]]> <![CDATA[Personal service: how to meet customer expectations online]]> <![CDATA[News roundup—23rd June 2008]]> <![CDATA[News roundup—20th June 2008]]> <![CDATA[News roundup—19th June 2008]]> <![CDATA[News roundup—18th June 2008]]> <![CDATA[News roundup—17th June 2008]]> <![CDATA[News roundup—16th June 2008]]> <![CDATA[News roundup—13th June 2008]]> <![CDATA[News roundup—12th June 2008]]> <![CDATA[News roundup—11th June 2008]]> <![CDATA[Destination high street]]> <![CDATA[Lush sister company trials print-mobile-web barcodes]]> <![CDATA[Flying brands issues profit warning]]> <![CDATA[Littlewoods group rebrands, CDMS becomes independent]]> <![CDATA[Findel overhauls recruitment strategy]]> <![CDATA[Mobilis upgrades web and catalogue operations]]> <![CDATA[New IT platform for Direct Wines International]]> <![CDATA[Celebrity tie-ups boost Regatta]]> <![CDATA[For those who like to rabbit about books]]> <![CDATA[Electrocomponents targets web for growth]]> <![CDATA[Dolphin Music launching music magazine, catalogue]]> <![CDATA[Four ways to build a better online shopping cart]]> <![CDATA[PCI DSS: comply or die]]> <![CDATA[Shoppers’ five key priorities and how to satisfy them]]> <![CDATA[By the numbers]]> <![CDATA[Ask the experts: Your systems supplier shopping list]]> <![CDATA[Ask the experts: Going for brokers]]> <![CDATA[10 tips for a cracker of a Christmas online]]> <![CDATA[News roundup—27th May 2008]]> <![CDATA[Fan networks: busting myths, boosting the bottom line]]> <![CDATA[Recasting the webmaster’s role]]> <![CDATA[Six questions to ask when shopping for network security]]> <![CDATA[Spreading the text message about delivery]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—23rd May 2008]]> <![CDATA[News roundup—22nd May 2008]]> <![CDATA[News roundup—21st May 2008]]> <![CDATA[News roundup—20th May 2008]]> <![CDATA[Henry Schein strengthens UK presence]]> <![CDATA[Sound Control out of tune]]> <![CDATA[Glasses2You improves efficiency with lab move]]> <![CDATA[Corporate Express sells printing subsidiary to focus on office supplies]]> <![CDATA[Ironmongery Direct raises £9,000 for charity]]> <![CDATA[Amazon creates hundreds of jobs in Swansea]]> <![CDATA[Glimmers of hope]]> <![CDATA[The future of the web: “personal, portable and collaborative”]]> <![CDATA[Making the most of e-catalogues]]> <![CDATA[Google never generates demand”: why match-backs matter]]> <![CDATA[No rules to engagement]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—6th May 2008]]> <![CDATA[Ask the experts: Looking east]]> <![CDATA[Ask the experts: Blog rolling]]> <![CDATA[Recession-proof web analytics]]> <![CDATA[Six steps for pumping up your promotion power]]> <![CDATA[You don’t rent out your list? What are you waiting for?]]> <![CDATA[A fulfilling partnership]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—22nd April 2008]]> <![CDATA[News roundup—21st April 2008]]> <![CDATA[News roundup—18th April 2008]]> <![CDATA[News roundup—17th April 2008]]> <![CDATA[News roundup—16th April 2008]]> <![CDATA[News roundup—15th April 2008]]> <![CDATA[Four not-so-obvious ways to improve your email campaigns]]> <![CDATA[What to consider when assessing third-party call centres]]> <![CDATA[Taking measure of website effectiveness]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—14th April 2008]]> <![CDATA[News roundup—11th April 2008]]> <![CDATA[News roundup—10th April 2008]]> <![CDATA[Funding helps secure Technofit’s future]]> <![CDATA[Farnell ends fiscal year strongly]]> <![CDATA[Joules “living the good life”]]> <![CDATA[Mixed results from fashion/homewares retailers]]> <![CDATA[Web sweep finds the majority of sites complying]]> <![CDATA[News roundup—7th April 2008]]> <![CDATA[News roundup—4th April 2008]]> <![CDATA[News roundup—3rd April 2008]]> <![CDATA[Nine steps for affinity-marketing success]]> <![CDATA[Six keys for improving cross-selling on your site]]> <![CDATA[By the numbers]]> <![CDATA[Keeping tabs: the website KPIs you need to monitor]]> <![CDATA[News roundup—27th March 2008]]> <![CDATA[Rapid Racking acquired by Manutan]]> <![CDATA[ECMOD Awards: And the winners are...]]> <![CDATA[Five keys to email marketing 2.0]]> <![CDATA[The web, currency and overseas expansion]]> <![CDATA[Ten tips for winning friends on the social-web playground]]> <![CDATA[The case for outsourcing fulfilment]]> <![CDATA[By the numbers]]> <![CDATA[Online PR: reactive and proactive]]> <![CDATA[Interrogating devices to prevent online fraud]]> <![CDATA[Merchandising—and maximising—search]]> <![CDATA[“Surfing” for customers with Fat Face]]> <![CDATA[By the numbers]]> <![CDATA[News roundup—18th March 2008]]> <![CDATA[News roundup—18th March 2008]]> <![CDATA[News roundup: 12th March 2008]]> <![CDATA[News roundup—11th March 2008]]> <![CDATA[News roundup: 10th March 2008]]> <![CDATA[News roundup—6th March 2008]]> <![CDATA[Ten tips to improve your search marketing results]]> <![CDATA[The Recommendation Generation]]> <![CDATA[Three common fulfilment errors and how to fix them]]> <![CDATA[Getting to know the faceless customer]]> <![CDATA[By the numbers ]]> <![CDATA[News roundup: 3rd March 2008]]> <![CDATA[News Roundup—28th February 2008]]> <![CDATA[News Roundup—27th February 2008]]> <![CDATA[News Roundup—25th February 2008]]> <![CDATA[Affinity direct marketing: the next step in catalogue marketing]]> <![CDATA[News roundup—11th February 2008]]> <![CDATA[News roundup—7th February]]> <![CDATA[News roundup 6th February]]> <![CDATA[News roundup 5th February]]> <![CDATA[Ask the experts: The cost of a customer]]> <![CDATA[Ask the experts: Greening the paper trail]]> <![CDATA[Fall of an Empire]]> <![CDATA[News roundup 4th February]]> <![CDATA[Ask the experts: Checking out shopping carts]]> <![CDATA[News roundup— 1st February]]> <![CDATA[N Brown chief wins North West Business Leader of the Year Award]]> <![CDATA[Market chaser or prey: where does your business fall]]> <![CDATA[Email 2008: dynamic content, remarketing messages]]> <![CDATA[Consumer trends 2008: radical transparency, e-ddiction]]> <![CDATA[By the numbers]]> <![CDATA[Ten features to add to your website this year]]> <![CDATA[Both sides now: selling, fulfilment and the next level of multichannel commerce]]> <![CDATA[Ask the experts: In-house or outsource PR?]]> <![CDATA[Security 2008: growing sophistication, weakest links]]> <![CDATA[Ask the experts--3D Secure compliance]]> <![CDATA[M-commerce inches toward mainstream]]> <![CDATA[By the numbers]]> <![CDATA[Testing, site optimisation and eight key questions]]> <![CDATA[Post-holiday search marketing tactics]]> <![CDATA[Online service: virtually live]]> <![CDATA[Ecommerce 2008: waxing metrics, waning web 2.0]]> <![CDATA[Ask the experts: Words of the wise]]> <![CDATA[Personalised colour printing and the riches of relevancy]]> <![CDATA[Seven steps to getting the most from your best customers]]> <![CDATA[Quick takeaways for greater website usability]]> <![CDATA[Ignore customer emails at your peril]]> <![CDATA[Five contingency plan elements to bear in mind]]> <![CDATA[By the numbers]]> <![CDATA[Ask the experts: Ways to pay]]> <![CDATA[Make your web ads work harder]]> <![CDATA[Five tips for improving cross-channel integration]]> <![CDATA[By the numbers]]> <![CDATA[By the numbers]]> <![CDATA[By the numbers]]> <![CDATA[Growing service along with sales]]> <![CDATA[Five steps to proving marketing ROI]]> <![CDATA[Finding sales in on-site search]]> <![CDATA[How to bolster your email list]]> <![CDATA[Seven tips for cutting data centre costs]]> <![CDATA[Best practices for reducing in-house email and web abuse]]> <![CDATA[By the numbers]]> <![CDATA[Beyond the landing page: Three other web pages to perfect]]> <![CDATA[Waste not, pay not]]> <![CDATA[Capturing the offline shopper online]]> <![CDATA[By the numbers]]> <![CDATA[Do you need an email newsletter?]]> <![CDATA[Credit crunch: Next tightens up, N Brown stays loose]]> <![CDATA[Postal strikes set to continue]]> <![CDATA[Penny Plain collapses again]]> <![CDATA[Twelve tips for effective email marketing this Christmas]]> <![CDATA[Why m-commerce has a long way to come]]> <![CDATA[After the online gold rush]]> <![CDATA[Tips for employing temporary workers]]> <![CDATA[Why you shouldn’t overlook location data and demographic profiling]]> <![CDATA[3D Secure: an update]]> <![CDATA[Create a buzzword, boost your search engine results]]> <![CDATA[How to write that all-important first email newsletter]]> <![CDATA[Ten tips to improve your customer relationships]]> <![CDATA[What “flick to click” means to your business]]> <![CDATA[Customer-friendly delivery options: a competitive edge?]]> <![CDATA[NPV and the case for on-site reviews]]> <![CDATA[By the numbers]]> <![CDATA[Multichannel marketing and multichannel forensics]]> <![CDATA[Kick-start your copywriting]]> <![CDATA[Why your catalogue may look better naked]]> <![CDATA[O lucky man]]> <![CDATA[Direct sales: patchy sun, with grey clouds looming]]> <![CDATA[Otto backs Oli with media fanfare]]> <![CDATA[Ten tips on getting your website ready for Christmas]]> <![CDATA[Ask the experts: The price of free postage]]> <![CDATA[Burnett named as new MD at The White Company]]> <![CDATA[ Warehouse Express recruits Stewart Fielder]]> <![CDATA[Ailes joins LK Bennett]]> <![CDATA[Global Media selects Schönau]]> <![CDATA[Obituary: Gary Comer]]> <![CDATA[Spark buys Elvi]]> <![CDATA[OFT action against Dutch mail order company]]> <![CDATA[Argos tests Post Office delivery]]> <![CDATA[Alan Giles joins Fat Face]]> <![CDATA[New UK MD for Brady]]> <![CDATA[JoJo strengthens team]]> <![CDATA[Promotion at Corgi]]> <![CDATA[Bakker parent appoints Nind]]> <![CDATA[Two appointments at Warehouse Express]]> <![CDATA[Evans promoted to MD at Kitbag]]> <![CDATA[Lindy names baker for sales role]]> <![CDATA[New ops director for Thorntons]]> <![CDATA[Gent moves to Fresh Vision]]> <![CDATA[New Board Members for The Catalogue Exchange]]> <![CDATA[Joules strengthens team]]> <![CDATA[Otto UK announces appointments]]> <![CDATA[Borders confirms departure of Ferrier]]> <![CDATA[Findel welcomes Hawker to the board]]> <![CDATA[Waterstone's boosts internet team]]> <![CDATA[Fox quits Comet]]> <![CDATA[Golland joins The Gluttonous Gardener]]> <![CDATA[Thane appoints commercial analyst]]> <![CDATA[Flying Brands acquires Greetings Direct]]> <![CDATA[Burrows moves to M and M]]>